December 9, 2023

Electronics retail giant MediaMarkt was a victim of a ransomware attack that forced the company to shut down its IT infrastructure to contain the threat and disrupted store operations in the Netherlands and Germany.

Media Markt is a German multinational chain of stores selling consumer electronics with over 1000 stores, operates in 13 countries and employs approximately 53,000 employees and has a total sales of approximately €21 billion.

The attack took place over the weekend, the personnel at the stores was not able to accept credit card payments or print receipts. The sales online were not affected by the security incident. It appears around 3100 servers were affected.


The cash registers can only scan and accept physical products from the stores. The stores will remain open, but can only sell products that are physically in the store. It is not possible to collect or return the products due to the cyber attack. Customers may also have to wait a while for an ordered package, because products can no longer be sent from the stores

It’s been revealed that the company was hit by the Hive Ransomware gang, it also added that the initially demanded ransom was $240 million.

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