Ticketmaster has been a target of a cyber-attack, in which the hackers allegedly stolen the data and offer to sell customer data on the dark web. Its parent company, Live Nation, has confirmed.
The ShinyHunters hacking group is reportedly demanding about £400,000 in a ransom payment to prevent the data being sold.
The group reportedly has access to the names, addresses, phone numbers, and partial payment details of 560 million of the site’s customers
In a filing to the US Securities and Exchange Commission on Friday, Live Nation said: “On May 20, 2024, Live Nation Entertainment, Inc. identified unauthorized activity within a third-party cloud database environment containing company data and launched an investigation with industry-leading forensic investigators to understand what happened.
The Ticketmaster breach was first revealed by hackers who posted an advert for the data on Wednesday evening. Ticketmaster refused to confirm it to reporters or customers and instead notified shareholders late on Friday.
The Australian government said it is working with Ticketmaster to address the issue. The FBI has also offered to assist. American website Ticketmaster is one of the largest online ticket sales platforms in the world. This hack is one of the biggest in history in terms of global victims, but it’s not yet clear how sensitive the data is that is in the hands of cyber criminals.
