June 7, 2023

Western Digital, the maker of computer storage devices experienced a network security incident after it discovered a breach of some of its systems by an unauthorized third party.

The incident occurred on March 26, and in response the company has brought in security and forensic experts as well as law enforcement.

No further details emerges or revealed by Western Digital, and investigation is still in its early stages. Based on the investigation to date, the company believes the unauthorized party obtained certain data from its systems and is working to understand the nature and scope of that data.

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After discovering the attack, it has implemented security response efforts while responding to the attack. According to Western Digital, these were part of proactive measures to secure operations that included taking systems and services offline.

Customers of WD, began to discover that certain online features were disrupted or offline during the weekend. According to a service outage posted on April 2, these disruptions affected Western Digital’s cloud, proxy web, authentication, email, and push notification services on April 2, including My Cloud, My Cloud Home, My Cloud Home (Duo), My Cloud OS5, SanDisk ibi and SanDisk Ixpand Wireless Charger.

WD is actively working on restoring the infrastructure and services impacted by the security incident, but the breach has caused and will most likely continue to cause ongoing disruptions to its operations and no timeline as to when it would be able to bring its cloud-based services back online.

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